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Verified Purchase
!!!!!!!!!Horrible gameplay and lagspikes!!!!!!!!
Horrible gameplay honestly, just got it for a few weeks to test it out. First and ONLY game installed was valorant, i also downloaded a few other things like discord and medal/valorant tracker which should not effect gameplay as it doesn't even use 1gb of ram all together. The laptop keyboard heats up way too quick and the performance mode/turbo mode reacts the same when i run the game. Everytime i play a match i either disconnect, screen turns black, or i lag horribly which is impossible because i have 5G and ethernet, meaning its not a wifi issue its the computer itself. Its not just me who has these problems so beware when buying this product.
Dear Winnie Zheng, Thank you for your feedback. We do understand your disappointment with the laptop and the inconvenience this may have caused if you are experiencing system lag or stability issues. To resolve these, check if Windows, drivers, BIOS and games are up to date. Updates for the laptop are posted at: https://www.asus.com/laptops/for-gaming/tuf-gaming/asus-tuf-gaming-a16-2024/helpdesk_download?model2Name=FA607NUG. Additionally, check if it is running the most current Armoury Crate utility software. The most current version is available for download at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/. While accessing cloud games or web applications, ensure the unit has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. Keeping the laptop always updated will maintain optimum system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the device, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty
Verified Purchase
Sad but true
Not so tuf. Battery life is sad. Started freezing up four months in. Less than 6 months and the back is coming off in the corner, screws are out, and it completely stopped working.
Dear Grammy, Thank you for sharing your experience with the ASUS FA607NUG Gaming Laptop. We sincerely apologize for the inconvenience you’ve encountered, including the battery performance concerns, system freezing, and the hardware issues with the chassis and screws. This is not the level of quality and durability we aim to deliver, and we regret that your experience did not meet expectations. To further investigate the issue and assist with potential repairs, we kindly advise contacting our support team directly at https://www.asus.com/us/support/callus/. Our specialists will be able to review the situation in detail and assist you with the most effective solution. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2602016020-0034" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS. Best Regards,ChantaeASUS Customer Loyalty US Support
Verified Purchase
It's hardly been 6 months and my laptop is having
It's hardly been 6 months and my laptop is having performance issues and wifi issues it became really hard to play valorant in there.... Because of high ping and packet like loss
Dear Valued Customer, Thank you for sharing your experience with the ASUS FA607NUG Gaming Laptop. We sincerely apologize for the performance and WiFi issues you’ve encountered within just six months of use. This is not the level of quality we aim to deliver, and we regret the inconvenience this has caused. To help improve your experience, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2605023086-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Chantae ASUS Customer Loyalty US Support [Windows 11/10] Troubleshooting - Wireless Network (Wi-Fi) Issues: https://www.asus.com/support/faq/1015073/ [Windows 11/10] How to optimize your gaming experience: https://www.asus.com/support/faq/1046445/
Verified Purchase
Absolutely worth the price. Great Gaming PC
I bought this in 2025 to replace my 2022 ASUS TUF 17. It appeared to be a modest upgrade with an RTX4050 upgrade from 3050 and Ryzen7 CPU upgrade from i5-10xxx, but the performance is surprisingly better than expected and the sale price was unbelievably low (sub $600). Frame rate increase is substantial in most games. Also, this model has both standard AC charging (240w) AND PD charging (100w) via USB-C. The 2022 model only has standard AC adapter. I am very happy with this laptop.
Verified Purchase
Great Value and Reliable Performance
I recently bought the ASUS TUF A16, and overall I’m happy with it. It handles games and everyday tasks smoothly, with solid performance and a high-refresh display that feels responsive in fast action. The build quality feels strong and durable, and the battery lasts well for general use. It’s not perfect — the fans can get a bit loud under heavy gaming, and the screen isn’t the brightest compared to premium laptops — but for the price, it’s great value for a mid-range gaming machine. 👍 Verdict: A good choice if you want good performance and solid build quality without spending too much.
Verified Purchase
Claimed new, was refurbished for sure
This was definitely a refurbished laptop and they didn’t mention that anywhere in the description. The screen blinks off when you plug or unplug it, it freezes for no reason if you open an app after just starting up, and the quality of watching anything on this “gaming” computer is terrible. Plus, the battery is terrible for a “new” computer.
Dear Kelly,<br /> <br />We are sorry to hear about the difficulties you’ve experienced with your ASUS FA607NUG gaming laptop. Receiving a product that appears refurbished when it was listed as new, along with issues such as screen flickering, freezing, poor display quality, and battery concerns, is certainly not the experience we want our customers to have.<br /> <br />Since the purchase was made through Walmart, we recommend contacting Walmart Customer Support first to investigate the product listing and fulfillment details. If you are unable to resolve the matter with Walmart, you may also reach out to our ASUS Support team at https://www.asus.com/us/support/callus/ for troubleshooting assistance or repair options.<br /> <br />We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2602017072-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.<br /> <br />Best Regards,<br />Chantae<br />ASUS Customer Loyalty US Support
Verified Purchase
Get freeze in just 2 hours use
I bought this laptop because It has a nice gaming design and I was excited to use it. At first, it seemed like a great choice. Unfortunately, the performance is very disappointing. The laptop freezes and hangs every couple of hours during normal use. When it freezes, you can’t click anything, can’t close programs, and can’t even restart it properly. The only option is to wait until the battery dies . For a gaming laptop, I expected much better performance and reliability. It looks good on the outside, but the constant freezing makes it very frustrating to use. I would not recommend this laptop based on my experience.
Dear Abu, <br /> <br />Thank you for sharing your experience with the ASUS FA607NUG gaming laptop. We’re glad to hear you appreciated its gaming design and were excited to use it, but we sincerely apologize for the frustration caused by the freezing and performance issues you’ve encountered.<br /> <br />To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.<br /> <br />We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2602016020-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.<br /> <br />Best Regards,<br />Chantae<br />ASUS Customer Loyalty US Support<br /> <br />[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage): https://www.asus.com/support/faq/1038855/
Verified Purchase
I have had this less than 3 months
I have had this less than 3 months and the speaker is extremely low and my touchpad constantly malfunctioning. No spills no damage. I've rebooted as well as updated no change
Dear Paige, Thank you for sharing your feedback on the ASUS FA607NUG gaming laptop. We sincerely apologize for the inconvenience you’ve encountered with the speaker volume being extremely low and the touchpad malfunctioning, and we regret the disruption this has caused. To assist with troubleshooting the issues described, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510015938-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Chantae ASUS Customer Loyalty US Support [Windows 11/10] Troubleshooting - Sound (Speakers/Microphones) problems: https://www.asus.com/us/support/faq/1015070/ [Notebook] Troubleshooting - Touchpad abnormal problems: https://www.asus.com/support/faq/1042539/
Verified Purchase
Crashes almost every day even with less demanding games, forced shut down needed to reset the laptop. Sometimes it happens even without the games, just in browser. Don't recommend.
Dear Mustafa, Thank you for sharing your experience with the ASUS FA607NUG Gaming Laptop. We regret to hear that you’ve been experiencing frequent crashes, even with less demanding applications, and we sincerely apologize for the inconvenience this has caused. To help address the issue, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2602016020-0032" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS. Best Regards,ChantaeASUS Customer Loyalty US Support [Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage): https://www.asus.com/support/faq/1038855/
Verified Purchase
Gaming masterpiece
I got this laptop because I'm tired of consoles like PlayStation and Xbox making new consoles every year or two just for you to be able to play a few years worth of half the game out there. With this laptop and an external SSD, I'll never buy a console thanks to Asus. Although I do wanna buy another ddr5 ssd drive from you guys to match the one that's already in it so I can fill that second slot. Email me with that SSD if your actually reading this, thank you