Our dear miniature Schnauzer has been on the low-fat formula for years to ease her issues with Pancreatitis and now Diabetes. She was thriving well, few pancreatitis flare-ups, good body condition, happy and otherwise in great shape because of her low-fat diet. Unfortunately, we have just discovered that we were given the wrong Gastrointestinal formula, by mistake. My husband thought the bag was different but couldn't figure out how. It turns out that the line "Low Fat" (Dry Dog Food) was missing. There is a difference in fat content between the two versions of Gastrointestinal. Our dog has been under intensive care for over a week now with a flare-up of serious proportions. The two versions of Gastrointestinal are so easy to mix up. Perhaps Royal Canin could change the photo of the dog on the Low-Fat version and stipulate "Low-Fat Gastrointestinal" for visually motivated people. This may help owners and pooches in the future. A large, red sticker across the front of the bag would help until you can make a proper change to packaging. Vet clinics are so busy these days. We also miss the low fat treats that have now been discontinued. What a shame...

Ever since I got my dog as puppy she always had stomach issues. We had been to the vet many times to try and figure out the issue. The last blood test resulted in her IBD diagnosis. My vet recommended this dog food, I also got the wet dog food and she also has other medications and not even 7 days she is better! Stool is firm and no more flare ups! They recommended a low fat diet and if you look out in the market there is very little low fat dog food and or they label it as FAT DOG or WEIGHT MANAGEMENT and she isn't fat or overweight and it just never helped. If your dog has IBD and your Vet recommends this dog food, GET IT! Totally worth it!

My dog had a bout of stress related pancreatitis. He was switched to this food after being on Acana his entire life. After starting this food be developed rashes under his arm pits, started licking his feet, becoming constapted and loosing weight you could see all his ribs. He became lethargic and his coat for rough and thick. Reading the other reviews, I will be removing my dog from this food immediately. Very disappointed.

My dog has eaten this food for about two years due to chronic pancreatitis. Recently he has started itching like crazy and the white fur around his eyes is stained. Something has changed in this food and it's causing issues. I thought they just changed the shape/size and color but appears to be more. Why change a product when dogs with sensitive stomachs and other sensitivities eat it. I'm so frustrated!

My Schnauzers love Royal Canine dry mixed with wet.

My dog got pancreatitis when he was 3 years old and I tried everything from boiling up chicken & rice to a low fat raw meat diet. I was so relieved when I discovered Royal Canin Gastrointestinal Low Fat Dry Food as it basically saved my dog's life. He is 11 years old now and people comment that he is still like a puppy. I soak the kibbles in water to make sure he is getting plenty of fluids as he isn't a big drinker and his stools and urine are always healthy looking. I have recommended this product to other dog owners who were going though the awful journey of finding the right food when their dog had pancreatitis and the results have always been amazing much to the owners relief.

My little guy has been eating RC dry low fat gastrointestinal for 1 year and it saved his life. Now you have changed the formula and he has diarrhea constantly and his allergies are worse. If you care anything about our sweet dogs please go back to the old formula, our pets are suffering because of this.

My dog has been on a low fat diet for 2 years and has done great with this food, up until this last batch. Something has changed, the color and the size of the food. My dog has had a rock hard stomach several times and I took to emergency ver because I thought it was the end!! Stomach was distended and bloated! Please figure out what is going on and bring back the old formula!!

Please reconsider. Many animals rely on this specialized food and your company as a reliable resource. Sad state of affairs if you can not continue providing specialized food for animals. We pay more because we need the product. Regular clients can choose from so many premium brands they WILL NOT pay your prices. If you have a sourcing issue, please disclose so you wont lose a hard-earned reputation. Once lost, it is even more difficult to recover.

I just want to thank you for deciding to stop making the prescription food that is keeping my dog alive! By doing so you are stressing the limited supply of the other manufacturers for the same condition. My only hope is they can meet the demand for you dropping the ball. I also hope they take your business as a result. You have lost my business forever if you have not collapsed the business for gastrointestinal low fat prescription food.