We have always purchased Breville for our espresso machines. I started out while in college with the cafe roma and now own the mid range 870xl. We’ve used it for 15 months now and it’s perfect. We did have a small issue with it at the 15 month timeframe. It wouldn’t stop pouring espresso no matter what we did. We had purchased extended warranty through a “reputable big electronic store” and called them to start warranty claim. The experience was terrible but I never gave up. I thought to call Breville directly and it was the best decision. Even though it was 3 months out of manufacturers warranty, Breville customer service rep set this up for repair or replace and throw in an additional 6 months warranty!!!! Their products usually don’t have issues but if/when they do, make Breville your first call. They rock! Thanks Breville

Bought it around Nov/Dec 2020 and not even 2 years later, there is no pressure. I was meticulous with cleaning and maintenance. Seems like they should stand by their product and offer warranty for at least 3 years. It's unreal to spend this kind of money only to have it die on you in a fairly short amount of time. Makes me wonder if this is planned obsolescence.

My first creation with the Breville Barista Express was amazing! I had an inexpensive espresso machine for several years in which the water and pressure is shared between making the espresso and steaming the milk at the same time. It was very limited as to what it could do, and I was not the best judge of how much water to use. I was always happier going back to my coffehouse to get a latte macchiato or flat white, but I was sometimes disappointed even with that. I discovered that not all baristas took the time to steam the milk as it should be. Only one said she loved making foam, but now I can make the most amazing foam every time! (I love making foam!) For me, the Breville is amazing and proved itself right out of the box! I love how I can focus on making either espresso or foam while the machine controls the water for me, and I am also happy that I get fairly consistent results. I am learning to make adjustments to improve the quality of what I make. I am glad I took the time to study all the reviews about the Barista Express and that I chose this as my Christmas present this year. Bottom line for me? My flat white is better than Starbucks!

This is my second semi-automatic espresso machine. I own and love several Breville kitchen electronics already and their design is top-notch. I am so glad I saved up and went for this style. It is the perfect size for small kitchens with limited counter space, but packs a punch when it comes to features. The cleaning and descaling process seems very easy and faster than I anticipated. If you hate tamping, get the Oracle instead (if you have the counter space). I happen to like doing my own tamping, feeling like it's your own work to get the perfect pull... otherwise this almost feels like a hybrid between semi and super-automatic.

We've had our machine for 3 months now, and LOVE it!! There was a bit of a learning curve, but once we got all the features figured out we have yet to be disappointed. Finding the proper grind and dose setting for each bean you use is so important, which we learned after a few less than okay cups of espresso. The only thing we have yet to perfect is latte art. Have already recommended this product to many of our friends!

It is too bad the unit lost complete pressure after two years. I was hoping I would have gotten better life out of such an expensive machine. I have 4 other products from Breville and all have been amazing. I have been religous on maintenance and descaling/cleaning to make sure it would not give me problems. I am bummed this one didnt work out.

As someone that goes to Italy often, I always miss the cappuccino when I get home. This machine makes Italian quality espresso /cappuccino. I was a little afraid that this machine would be complicated to use and clean, but I have found it to be very simple in both aspects. In the time it normally takes me to boil water for a French press, I am able to make my cappuccino AND clean up. It takes a handful of uses to test out the grind and dose size, but I found the presets to work best in the ending for me. I had some beans I brought back from Rome, but eventually found that Lavazza Super Crema tastes the best. Frothing the milk took several tries to get right. I would recommend checking YouTube for some demos... Breville has a video as well. Once I figured out the proper way to froth milk, it's essy. Use whole milk for the best results and taste. Unfortunately, US milk is not quite as sweet as Italian milk so there is an every so slight difference in taste that cannot be replicated. Overall this machine is excellent and makes delicious drinks. Operation and cleanup is easy and fast. I highly recommend this machine to to anyone that misses the morning cappuccino at an Italian coffee bar.

We love this machine. This was a wedding gift and it's definitely our most used item. It's used every day for lattes (multiple times a day) and we even use the steam wand to warm baby bottles (much faster than a bottle warmer). We had to send it in once for repair due to our own error (don't get water in the grinder!), and I just called Breville again because it seems there might be something wrong with the pump or solanoid valve (low water pressure). Their customer support is excellent, and they make the repair process as simple as possible. I highly recommend this machine. I have a hard time finding coffee shop near me that make coffee as good as I do at home.

Great espresso machine, once you get the right settings it will make fantastic espresso coffee. It requires a little bit more time to take care of it but I believe its worth it. I had Gaggia Pure for more then 6 years. I love it but one day it stopped working. We had to buy another one and I am glad we got Breville Barista. My Gaggia Pure starter working once it dried out ( I guess it got wet ), so now I have it as a back up.

I bought 1 and loved it so much 2 others for office and cottage. Have owned other Italian brands and nothing comes close to Breville's engineering, design and quality. Adjusted the burr and grind for each location as different water hardness can affect creama and bitterness. Also good idea to clean oils from grinder burr and bean holder periodically